Customer Service

DAMAGED GOODS: If your package is damaged by the carrier during shipment, save the box and the merchandise and notify us immediately
By Phone: (201) 315 - 9428
By Email:

Please include your order number for the most expedient service. The carrier will inspect and pick up the damaged package and the damaged item will be replaced.

RETURNS & EXCHANGES: Any full sized product purchased from us can be returned or exchanged within 30 days of purchase for any reason. Please note that this policy does not apply to the MiniKit.

If you would like to return a product, please reach out to us by email at

We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you.

While we’re happy to refund or replace your product, we are unfortunately unable to refund shipping charges.

BeBody USA Inc.
35 Kilroy Road
Andover, NJ 07821

Once we receive your returned item(s), please allow up to 10 business days to process your refund and send an email confirmation.

RETURNING A GIFT: If you are returning a gift please reach out to us by email at

FORMS OF PAYMENT: We accept the following forms of payment:

  • American Express
  • VISA
  • Master Card
  • Discover

MULTIPLE ADDRESSES: At this time, we do not ship to more than one address per order.

SALES TAX: We are required by law to apply sales tax to orders (including shipping & handling) for the following states: NJ

ACCURACY OF INFORMATION: We attempt to be as accurate as possible when describing our products but we do not warrant that descriptions, colors, or any other content are accurate, complete, reliable, current, or error-free.

LINKS: BeBody is not responsible for third party websites that link to or from the sites.  BeBody disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site.  BeBody and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites